Hi, how can we help you?

How can I protect my personal data?

Step 1: Clean your cache

Step 2: Change the browser used

Step 3: Update the Flash-player version

How can I get the thickets (small branches, stones, grass etc)?

How can I use the boosters?

What do I need achievements for?

How do I change the appearance and the name of my character?

How do I start a family?

How do I have kids?

What do I get for visiting the game regularly?

What bonus do I get for visiting my neighbors?

What bonuses can I get from my friends’ news feed?

How do I help my neighbours?

How do I accept help from my neighbor?

How do I ask for reviving my crops?

How can I send the gifts to the neighbors?

How can I accept the gifts?

Where can I find the gift/reward for the quest?

How do I top up my energy?

How do I permanently increase my maximum energy limit?

What types of tasks are there in the game?

How I can get the timed missions/quests?

The items are not scored in the quest. Why?

Where can I find Barn, Mill, Home and other collections?

How can I get the beasts in the game: moles, boars, foxes etc?

How to get the animals you need to take the pictures/photos of?

I can`t get the boar. What should I do?

How can I construct the buildings in the game?

How can I receive the building materials?

How can I have the building before the appropriate task?

What is a Craft?

How do I hire helpers to take part in a Craft?

How do I know my animal is grown up?

What do I do when an animal grows up?

How do I sell an animal?

How can I get the dog?

How can I make the dog happy?

I want to have a dog in the game. What breed can I choose?

Community.

Create a community.

The rights of founder, moderator and community member.

How can I travel the world?

Which tasks do I need to complete to travel the world?

How can I return from the journey back to my Household?

Shambala. How can I open this location?

Why can`t I collect profits from decorations and buildings in Shambala?

How can I return from Shambala back to my Household?

Oasis. How can I open this location?

When will the Storage Shed be available to me in Oasis?

I have ruined columns, cart and whelmed statues at the site. Will I have a quest for restoring them?

Lands of Albion. How can I open this location?

How can I get ride of fog?

Can I have any beasts in Albion?

Lapland. How can I open this location?

Can I move some winter decorations from Household to Lapland?

How can I get the beasts in Lapland?

India. How can I open this location?

Сan I have the building before the appropriate task?

To repair the Hut I need the brushes and cement. Where can I get them from?

The Flowerberg. How can I open this location?

What does a "Residents" icon in the Flowerberg mean?

What does a "house" icon in the Flowerberg mean?